:root{--primary-50:#eff6ff;--primary-100:#dbeafe;--primary-200:#bfdbfe;--primary-500:#3b82f6;--primary-600:#2563eb;--primary-700:#1d4ed8;--primary-800:#1e40af;--primary:var(--primary-600);--primary-text:#fff;--primary-glow:#2563eb33;--bg-page:#f8fafc;--surface:#fff;--surface-hover:#f1f5f9;--surface-active:#e2e8f0;--surface-muted:#f8fafc;--border:#e2e8f0;--border-focus:#3b82f6;--border-subtle:#edf2f7;--text:#0f172a;--text-h:#0f172a;--muted:#64748b;--muted-light:#94a3b8;--s-open-text:#1d4ed8;--s-open-bg:#eff6ff;--s-open-border:#bfdbfe;--s-in_progress-text:#6d28d9;--s-in_progress-bg:#f5f3ff;--s-in_progress-border:#ddd6fe;--s-pending-text:#b45309;--s-pending-bg:#fffbeb;--s-pending-border:#fde68a;--s-resolved-text:#047857;--s-resolved-bg:#ecfdf5;--s-resolved-border:#a7f3d0;--s-closed-text:#475569;--s-closed-bg:#f1f5f9;--s-closed-border:#cbd5e1;--p-critical-text:#b91c1c;--p-critical-bg:#fef2f2;--p-critical-border:#fecaca;--p-critical-bar:#dc2626;--p-high-text:#c2410c;--p-high-bg:#fff7ed;--p-high-border:#fed7aa;--p-high-bar:#ea580c;--p-medium-text:#b45309;--p-medium-bg:#fffbeb;--p-medium-border:#fde68a;--p-medium-bar:#d97706;--p-low-text:#475569;--p-low-bg:#f8fafc;--p-low-border:#e2e8f0;--p-low-bar:#94a3b8;--danger:#dc2626;--danger-bg:#fef2f2;--danger-border:#fecaca;--ok:#059669;--ok-bg:#ecfdf5;--ok-border:#a7f3d0;--warn:#b45309;--warn-bg:#fffbeb;--warn-border:#fde68a;--internal-bg:#fffbf0;--internal-border:#fde68a;--internal-text:#92400e;--font-sans:"Plus Jakarta Sans", system-ui, -apple-system, sans-serif;--font-body:"Inter", system-ui, -apple-system, sans-serif;--font-mono:"JetBrains Mono", ui-monospace, SFMono-Regular, monospace;--shadow-xs:0 1px 2px 0 #0f172a0a;--shadow-sm:0 1px 3px 0 #0f172a12, 0 1px 2px -1px #0f172a0d;--shadow-md:0 4px 6px -1px #0f172a12, 0 2px 4px -2px #0f172a0a;--shadow-lg:0 10px 15px -3px #0f172a14, 0 4px 6px -4px #0f172a08;--shadow-xl:0 20px 25px -5px #0f172a14, 0 8px 10px -6px #0f172a0a;--shadow-card:var(--shadow-sm);--shadow-card-hover:0 10px 20px -3px #0f172a14, 0 4px 6px -4px #0f172a0a;--radius-xs:4px;--radius-sm:6px;--radius-md:10px;--radius-lg:14px;--radius-xl:18px;--radius-full:9999px;--radius:var(--radius-md);--transition:all .18s cubic-bezier(.16, 1, .3, 1);--gutter:28px}[data-theme=dark]{--bg-page:#0b0f17;--surface:#131924;--surface-hover:#1c2433;--surface-active:#232d3f;--surface-muted:#101620;--border:#232d3f;--border-subtle:#1c2534;--text:#f1f5f9;--text-h:#fff;--muted:#94a3b8;--muted-light:#64748b;--primary-text:#fff;--primary-glow:#3b82f64d;--s-open-text:#93c5fd;--s-open-bg:#2563eb2e;--s-open-border:#3b82f659;--s-in_progress-text:#c4b5fd;--s-in_progress-bg:#7c3aed2e;--s-in_progress-border:#a78bfa59;--s-pending-text:#fcd34d;--s-pending-bg:#d977062e;--s-pending-border:#fbbf2459;--s-resolved-text:#6ee7b7;--s-resolved-bg:#0596692e;--s-resolved-border:#34d39959;--s-closed-text:#94a3b8;--s-closed-bg:#64748b2e;--s-closed-border:#94a3b859;--p-critical-text:#fca5a5;--p-critical-bg:#dc26262e;--p-critical-border:#f8717159;--p-high-text:#fdba74;--p-high-bg:#ea580c2e;--p-high-border:#fb923c59;--p-medium-text:#fcd34d;--p-medium-bg:#d977062e;--p-medium-border:#fbbf2459;--p-low-text:#94a3b8;--p-low-bg:#64748b26;--p-low-border:#64748b4d;--danger-bg:#dc26262e;--danger:#f87171;--danger-border:#f871714d;--ok-bg:#0596692e;--ok:#34d399;--ok-border:#34d3994d;--warn-bg:#d977062e;--warn:#fbbf24;--warn-border:#fbbf244d;--internal-bg:#d977061f;--internal-border:#fbbf2440;--internal-text:#fcd34d;--shadow-card:0 4px 12px #00000059;--shadow-card-hover:0 12px 24px -4px #00000080}*,:before,:after{box-sizing:border-box}html,body{background-color:var(--bg-page);min-height:100vh;color:var(--text);font-family:var(--font-body);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;margin:0;padding:0;font-size:14px;line-height:1.5}#root{flex-direction:column;min-height:100vh;display:flex}h1,h2,h3,h4,h5,h6{font-family:var(--font-sans);color:var(--text-h);letter-spacing:-.02em;margin:0;font-weight:600}h1{font-size:26px;font-weight:700;line-height:1.25}h2{font-size:17px;font-weight:600;line-height:1.35}h3{font-size:14px;font-weight:600}p{margin:0}a{color:var(--primary);transition:var(--transition);text-decoration:none}a:hover{color:var(--primary-700);text-decoration:none}.muted{color:var(--muted)}.muted-light{color:var(--muted-light)}.pad{padding:16px 20px}.nowrap{white-space:nowrap}.prewrap{white-space:pre-wrap;margin:0;font-family:inherit}.small-note{color:var(--muted);margin:4px 0 12px;font-size:12px}.icon{vertical-align:middle;flex-shrink:0;display:inline-block}.shell{background-color:var(--bg-page);grid-template-columns:248px 1fr;min-height:100dvh;display:grid}.sidebar{background:var(--surface);border-right:1px solid var(--border);z-index:30;height:100dvh;transition:var(--transition);flex-direction:column;padding:20px 14px;display:flex;position:sticky;top:0;overflow-y:auto}.brand-wrapper{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;margin-bottom:8px;padding:4px 10px 20px;display:flex}.brand-link{align-items:center;text-decoration:none;display:inline-flex}.brand-logo-img{object-fit:contain;width:auto;max-width:130px;height:28px;transition:transform .15s;display:block}.brand-link:hover .brand-logo-img{transform:translateY(-1px)}.brand-logo-dark{display:none}.brand-logo-light,[data-theme=dark] .brand-logo-dark{display:block}[data-theme=dark] .brand-logo-light{display:none}.brand-text{flex-direction:column;display:flex}.brand-title{font-family:var(--font-sans);letter-spacing:-.02em;color:var(--text-h);font-size:17px;font-weight:700;line-height:1.2}.brand-badge{text-transform:uppercase;letter-spacing:.06em;color:var(--primary);background:var(--primary-50);border-radius:var(--radius-xs);width:fit-content;margin-top:2px;padding:1px 6px;font-size:10px;font-weight:600;display:inline-block}[data-theme=dark] .brand-badge{background:#2563eb33}.sidebar nav{flex-direction:column;flex:1;gap:4px;display:flex}.nav-section-label{text-transform:uppercase;letter-spacing:.05em;color:var(--muted-light);padding:12px 10px 6px;font-size:11px;font-weight:600}.nav-link{border-radius:var(--radius-sm);color:var(--muted);font-family:var(--font-sans);transition:var(--transition);align-items:center;gap:10px;padding:9px 12px;font-size:13.5px;font-weight:500;display:flex;position:relative}.nav-link:hover{background:var(--surface-hover);color:var(--text);text-decoration:none}.nav-link.active{background:var(--primary-50);color:var(--primary-700);font-weight:600}[data-theme=dark] .nav-link.active{color:#93c5fd;background:#2563eb2e}.nav-link.active:before{content:"";background-color:var(--primary);border-radius:0 4px 4px 0;width:3px;position:absolute;top:6px;bottom:6px;left:0}.nav-link .nav-pill{border-radius:var(--radius-full);background:var(--surface-active);color:var(--muted);margin-left:auto;padding:1px 7px;font-size:11px;font-weight:600}.sidebar-footer{border-top:1px solid var(--border-subtle);margin-top:auto;padding-top:14px}.user-card{border-radius:var(--radius-md);background:var(--surface-muted);border:1px solid var(--border-subtle);transition:var(--transition);align-items:center;gap:10px;padding:10px;display:flex}.user-card:hover{border-color:var(--border)}.user-avatar{border-radius:var(--radius-full);background:linear-gradient(135deg, var(--primary-500), var(--primary-700));color:#fff;flex-shrink:0;place-items:center;width:34px;height:34px;font-size:13px;font-weight:600;display:grid;box-shadow:0 2px 4px #2563eb33}.user-info{flex-direction:column;flex:1;min-width:0;display:flex}.user-name{font-family:var(--font-sans);color:var(--text);white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:600;overflow:hidden}.user-role{color:var(--muted);font-size:11px}.signout-btn{color:var(--muted);cursor:pointer;border-radius:var(--radius-sm);transition:var(--transition);background:0 0;border:0;place-items:center;padding:6px;display:grid}.signout-btn:hover{background:var(--danger-bg);color:var(--danger)}.main{flex-direction:column;min-width:0;display:flex}.topbar{padding:12px var(--gutter);padding-left:max(var(--gutter), env(safe-area-inset-left));padding-right:max(var(--gutter), env(safe-area-inset-right));border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(12px);z-index:25;background:#ffffffd9;justify-content:space-between;align-items:center;display:flex;position:sticky;top:0}[data-theme=dark] .topbar{background:#131924d9}.topbar-left{align-items:center;gap:14px;display:flex}.mobile-menu-btn{border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;color:var(--text);background:0 0;padding:6px 8px;display:none}.topbar-right{align-items:center;gap:12px;display:flex}.content{padding:var(--gutter);padding-left:max(var(--gutter), env(safe-area-inset-left));padding-right:max(var(--gutter), env(safe-area-inset-right));padding-bottom:max(var(--gutter), env(safe-area-inset-bottom));width:100%;max-width:1260px;margin:0 auto}.narrow{width:100%;max-width:680px;margin:0 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width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;background-size:16px 16px;padding-right:36px}[data-theme=dark] select{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E")}select:disabled{background-color:var(--surface-muted);color:var(--muted);border-color:var(--border-subtle);cursor:not-allowed;opacity:.65}input:hover:not(:focus),select:hover:not(:focus):not(:disabled),textarea:hover:not(:focus){border-color:var(--slate-300)}input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow);outline:none}input::placeholder,textarea::placeholder{color:var(--muted-light)}textarea{resize:vertical;min-height:80px}.hint{color:var(--muted);margin-top:2px;font-size:12px}.has-error input,.has-error select,.has-error textarea{border-color:var(--danger);background-color:var(--danger-bg)}.has-error input:focus,.has-error select:focus,.has-error textarea:focus{box-shadow:0 0 0 3px #dc262633}.password-input-wrap{align-items:center;width:100%;display:flex;position:relative}.password-input-wrap input{padding-right:42px}.password-toggle-btn{border-radius:var(--radius-xs);color:var(--muted);cursor:pointer;transition:var(--transition);background:0 0;border:none;justify-content:center;align-items:center;padding:6px 8px;line-height:1;display:inline-flex;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.password-toggle-btn:hover{color:var(--text-h);background:var(--surface-hover)}.password-toggle-btn:focus-visible{color:var(--primary);box-shadow:0 0 0 2px var(--primary-glow);outline:none}.custom-select{width:100%;font-family:var(--font-body);position:relative}.custom-select-trigger{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;color:var(--text);box-shadow:var(--shadow-xs);cursor:pointer;transition:var(--transition);text-align:left;justify-content:space-between;align-items:center;gap:10px;min-height:42px;padding:9px 13px;font-family:inherit;font-size:14px;display:flex}.custom-select-trigger:hover:not(:disabled){border-color:var(--slate-300)}.custom-select-trigger:focus-visible,.custom-select.open .custom-select-trigger{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-glow);outline:none}.custom-select.has-error .custom-select-trigger,.field.has-error .custom-select-trigger{border-color:var(--danger);background-color:var(--danger-bg)}.field.has-error .custom-select-trigger:focus-visible,.field.has-error .custom-select.open .custom-select-trigger{box-shadow:0 0 0 3px #dc262633}.custom-select-trigger:disabled{background-color:var(--surface-muted);color:var(--muted);border-color:var(--border-subtle);cursor:not-allowed;opacity:.65}.custom-select-value{text-overflow:ellipsis;white-space:nowrap;flex:1;align-items:center;gap:8px;min-width:0;display:flex;overflow:hidden}.custom-select-placeholder{color:var(--muted-light);font-weight:400}.custom-select-label{white-space:nowrap;text-overflow:ellipsis;font-weight:500;overflow:hidden}.custom-select-dot{border-radius:var(--radius-full);flex-shrink:0;width:8px;height:8px;display:inline-block}.custom-select-avatar{border-radius:var(--radius-full);background:var(--surface-active);width:22px;height:22px;color:var(--primary-700);flex-shrink:0;justify-content:center;align-items:center;font-size:10px;font-weight:700;display:inline-flex}[data-theme=dark] .custom-select-avatar{color:#93c5fd;background:#2563eb40}.custom-select-arrow{color:var(--muted);flex-shrink:0;transition:transform .2s cubic-bezier(.16,1,.3,1),color .18s}.custom-select.open .custom-select-arrow{color:var(--primary);transform:rotate(180deg)}.custom-select-menu{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-xl);z-index:60;max-height:260px;margin:0;padding:5px;list-style:none;animation:.15s cubic-bezier(.16,1,.3,1) selectMenuFadeIn;position:absolute;top:calc(100% + 5px);left:0;right:0;overflow-y:auto}@keyframes selectMenuFadeIn{0%{opacity:0;transform:translateY(-4px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.custom-select-option{border-radius:var(--radius-xs);cursor:pointer;color:var(--text);transition:var(--transition);-webkit-user-select:none;user-select:none;justify-content:space-between;align-items:center;gap:10px;padding:8px 10px;font-size:13.5px;display:flex}.custom-select-option:hover,.custom-select-option.highlighted{background:var(--surface-hover)}.custom-select-option.selected{background:var(--primary-50);color:var(--primary-700);font-weight:600}[data-theme=dark] .custom-select-option.selected{color:#93c5fd;background:#2563eb38}.custom-select-option.disabled{opacity:.5;cursor:not-allowed}.custom-select-option-content{flex:1;align-items:center;gap:8px;min-width:0;display:flex}.custom-select-option-text{flex-direction:column;gap:1px;min-width:0;display:flex}.custom-select-option-label{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.custom-select-option-desc{color:var(--muted);font-size:11.5px;font-weight:400}.custom-select-option-right{flex-shrink:0;align-items:center;gap:6px;display:flex}.custom-select-check{color:var(--primary);align-items:center;display:flex}.error-text{color:var(--danger);align-items:center;gap:4px;margin-top:2px;font-size:12px;font-weight:500;display:flex}.row{grid-template-columns:1fr 1fr;gap:16px;display:grid}.row3{grid-template-columns:repeat(3,1fr);gap:16px;display:grid}.check{cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:8px;margin-bottom:8px;font-size:13.5px;display:inline-flex}.check input[type=checkbox]{width:16px;height:16px;accent-color:var(--primary);cursor:pointer}.filters-toolbar{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-xs);flex-direction:column;gap:12px;margin-bottom:18px;padding:12px 16px;display:flex}.filters-row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.search-input-wrap{flex:1;min-width:220px;position:relative}.search-input-wrap .search-icon{color:var(--muted-light);pointer-events:none;position:absolute;top:50%;left:11px;transform:translateY(-50%)}.search-input-wrap input{width:100%;padding-left:36px}.filter-select{background-color:var(--surface);width:auto;min-width:140px}.filter-pills-bar{border-top:1px solid var(--border-subtle);flex-wrap:wrap;align-items:center;gap:6px;padding-top:8px;display:flex}.filter-pill{border-radius:var(--radius-full);background:var(--surface-hover);border:1px solid var(--border);color:var(--text);align-items:center;gap:6px;padding:3px 9px;font-size:12px;font-weight:500;display:inline-flex}.filter-pill-remove{cursor:pointer;color:var(--muted);background:0 0;border:0;align-items:center;padding:0;display:flex}.filter-pill-remove:hover{color:var(--danger)}.badge{border-radius:var(--radius-full);white-space:nowrap;letter-spacing:-.01em;border:1px solid #0000;align-items:center;gap:5px;padding:3px 9px;font-size:12px;font-weight:600;line-height:1.2;display:inline-flex}.badge-dot{border-radius:var(--radius-full);background-color:currentColor;width:6px;height:6px}.s-open{color:var(--s-open-text);background:var(--s-open-bg);border-color:var(--s-open-border)}.s-in_progress{color:var(--s-in_progress-text);background:var(--s-in_progress-bg);border-color:var(--s-in_progress-border)}.s-pending{color:var(--s-pending-text);background:var(--s-pending-bg);border-color:var(--s-pending-border)}.s-resolved{color:var(--s-resolved-text);background:var(--s-resolved-bg);border-color:var(--s-resolved-border)}.s-closed{color:var(--s-closed-text);background:var(--s-closed-bg);border-color:var(--s-closed-border)}.p-critical{color:var(--p-critical-text);background:var(--p-critical-bg);border-color:var(--p-critical-border)}.p-high{color:var(--p-high-text);background:var(--p-high-bg);border-color:var(--p-high-border)}.p-medium{color:var(--p-medium-text);background:var(--p-medium-bg);border-color:var(--p-medium-border)}.p-low{color:var(--p-low-text);background:var(--p-low-bg);border-color:var(--p-low-border)}.badge.internal{color:var(--internal-text);background:var(--internal-bg);border-color:var(--internal-border)}.badges{flex-wrap:wrap;align-items:center;gap:6px;display:inline-flex}.ticket-id-tag{font-family:var(--font-mono);color:var(--primary-700);background:var(--primary-50);border-radius:var(--radius-xs);white-space:nowrap;border:1px 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